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Service of additional protection against financial fraud.
Guaranteed return of your own or credit funds in case of fraud.
The service can be activated with your personal banker or On your own in the Privat24 app, menu, “Services”, “Insurance”.
However, scammers are creative, there is a risk that you can enter your data on a phishing site, trust someone under the influence of negative emotions and give too much information. The most common fraud cases are:
Transfers to accounts of scammers under their pressure
Phone fraud
Internet fraud
Fake sites
Withdrawing funds from a stolen or lost card
Key advantages of the service:
Insurance amount | Price per month | |
---|---|---|
Premium | UAH 100,000 | UAH 70 |
Exclusive | UAH 200,000 | UAH 140 |
Location of the insurance contract validity – the whole world. Service validity – 12 months.
Contact your personal banker to activate the service.
Which PrivatBank partners provide the Fraud Protection service?
The insurance company is selected automatically by the Bank's system. The terms of product registration and settlement are identical in all companies.
Where can I find out more about the terms and conditions of the insurance contract?
What types of fraud does the Fraud Protection service cover?
What is the insurance amount (coverage) and insurance payment? How are they calculated?
Insurance amount (coverage) – the amount of money within which the insurance company, in accordance with the terms and conditions of insurance, is obliged to make a payment in case of an insured event.
The insurance amount is established by agreement of the parties when concluding the contract.
Insurance payment – the funds that are a payment for insurance and are paid by the policyholder within the deadlines specified in the insurance contract. The amount of the insurance fee is calculated on the basis of the insurance rate and the insurance amount.
What to do if an insured event occurs?
Where will the insurance compensation be credited?
On the Payment card of the insured person. If this type of card is not available, the money will be credited to any other active card.
In which cases can I be refused the insurance compensation?
The Security Service of the Bank investigates each insured event individually, and then draws up an act. The main reasons for refusal:
How does “Fraud Protection” work for customers before and after September 1, 2023?
All the agreements concluded before September 1, 2023 shall be valid on their old terms until the expiration date.
After September 1, 2023 customers conclude agreements on new terms.