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Transfer system | The fee is |
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The calculated fee is for informational purposes only. The final amount of the fee is displayed at the stage of transfer sending confirmation.
If you want to send a transfer from PrivatBank, you should indicate the following:
Universal Card (incl. Universal Gold Card) | 0% (at the expense of own funds), 3% (at the expense of credit funds) |
Card for Pay-outs | 0% |
Personal account | 0% |
Virtual card (Internet card) | 0% |
Rates for withdrawals from cards arehere | |
General provisions for instant money transfers |
Universal Card (incl. Universal Gold Card) | 0% |
Card for Pay-outs | 0% |
Virtual card (Internet card) | 0% |
Rates for withdrawals from cards arehere | |
General provisions for instant money transfers |
Cyrillic | Latin | Cyrillic | Latin | Cyrillic | Latin |
---|---|---|---|---|---|
А | А | Л | L | Ч | CH |
Б | B | M | M | Ш | SH |
В | V | H | N | Щ | SCH |
Г | G | O | O | Ы | Y |
Д | D | П | P | I | I |
Е | Е | P | R | Ї | Y |
Ё | Е | C | S | Є | E |
Ж | ZH | T | T | Ь | "" |
З | Z | У | U | Ъ | "" |
И | I | Ф | PH | Э | E |
Й | Y | X | KH | Ю | YU |
К | К | Ц | TS | Я | YA |
Always remember that the safety of money transfers is in Your hands, we advise you to observe the following rules:
What is the procedure (terms) for transferring funds?
The client must provide the following information to make a transfer:
How do I choose the most advantageous transfer system?
In the "send a transfer" block of Privat24 fill in the following fields:
Once this is done a list of available transfer systems will be displayed
For accurate fee calculation you can use the "Revise the fee" option
What is the minimum amount for sending an express money transfer?
all systems, except for Western Union:
Western Union:
What is the maximum amount for sending an express money transfer in the self service area?
Sending at self-service terminal:
Sending in Privat24:
Sending via call center (amount of sending a transfer at a time):
Which countries are not available for sending/payment of urgent money transfers?
Iran, Iraq, Democratic People’s Republic of Korea, Cuba, Syria, Sudan, South Sudan, Nicaragua.
Unrecognized territories: AR Crimea, Republic of Abkhazia, Republic of South Ossetia, Nagorno-Karabakh Republic, Turkish Republic of Northern Cyprus, Pridnestrovian Moldavian Republic, Kosovo
Where can I find the nearest self-service terminal, ATM or branch of PrivatBank?
You can find it on the maphttps://privatbank.ua/map
What should I do if a transfer is not found by its control number?
What should I do if I get an error report when sending / receiving a transfer?
Where should I apply, if I have questions about express money transfers?
What types of transfers are included in the taxable income?
Who and in what way should pay the tax?
The tax on the amount of received money transfers is to be paid by the individual receiving the transfer. The bank is not a withholding agent in payment of the amounts of transfers, that is, it does not deduct tax from the amount of the paid-out transfer and pays the transfer in full.
The individual receiving the transfer must independently include the amount of foreign income (international money transfers received) in the total annual taxable income and submit a tax return based on the results of the reporting tax year, to calculate and pay tax on such revenues to the budget.
What services does the bank provide in the field of express transfers?
What data of the transfer can be edited?
How fast will the recipient receive a transfer?
Where can I get to know the fee for sending a transfer?
Where can I get to know the locations of self-service machines?
What is the procedure for solving disputes between participants and users of payment systems?
The procedure for solving disputes between participants and users.
The financial claims of customers (users of payment systems) are reviewed and answered directly by the Direct participant/Indirect participant (for the clients of the payment systems that he/she is served).
The Customer submits a claim to a Direct participant / Indirect participant. The participant conducts an appropriate investigation on the basis of this claim.
If necessary, the client shall provide the Direct participant / Indirect participant with the necessary documents confirming the claim. If required, JSC CB PRIVATBANK applies to the payment organization of the transfer system to resolve the client's claim.
Disputes between the Participants and / or users should not affect the execution of properly initiated money transfer transactions. The period of dispute resolution is from 1 to 120 banking days.
What are the currencies for funds transfer?
PrivatMoney: USD, EUR, UAH
Western Union: USD, EUR, UAH
MoneyGram: USD, EUR
Welsend: USD, EUR
MEEST: USD
RIA: USD, EUR
INTELEXPRESS: USD, EUR
What is the exchange rate?
The current exchange rate of PrivatBank is available at the main page of its website - https://en.privatbank.ua/
Where can I find the locations of acceptance / cash pay-outs points?
На сторінці https://en.privatbank.ua/map
Does Privatbank cooperate with the Hazri funds transfer system?
No. The Hazri money transfer system ceased operations in Ukraine.
Which money transfer system can be used to perform urgent money transfer to Azerbaijan?
What are the limitations for residents when sending international express money transfers?
International express money transfers in foreign currency can be sent from a client's card (current account) in the currency of the transfer or in cash currency at the cash desk.
What money transfer systems does PrivatBank work with?
There are 7 money transfer systems available:
1. Western Union
Payment organization: Western Union Network (France), SAS
Address: 48/50 Rue de la Victoire 75311 Paris Cedex 09, France
2. MoneyGram
Payment organization: MoneyGrаm Payment Systems, Inc.
Address: 1550 Utica Avenue South, Minneapolis, MN 55416, USA
3. RIA
Payment organization: CONTINENTAL EXCHANGE SOLUTIONS, INC.
Address: 7001 Village Drive, Suite 200, Buena Park, California 90621 USA
4. MEEST
Payment organization:
MEEST Corporation Inc.
Address: 97 Six Point Road, Toronto, Ontario, Canada, M8Z2X3
5. Welsend
Payment organization:
JSB Ukrgasbank
Legal address: 1 Erevanska Str., Kyiv, 03087, Ukraine
Postal address: 16-22 B. Khmelnytskyi Str., Kyiv, 01030, Ukraine
6. PrivatMoney
Payment organization:
JSC CB PRIVATBANK
Legal address:
1d Hrushevskoho Str., Kyiv, 01001, Ukraine
Correspondence address:
50 Naberezhna Peremogy Str., Dnipro, 49094, Ukraine
7. INTELEXPRESS
Payment organization:
JSC Microfinance Organization "INTELEXPRES"
Address: Prosp. Agmashenebeli, 89/24, Tbilisi, 0102, Georgia
What is the fee for sending a transfer in PrivatBank?
Where can I get to know the fee for sending a transfer?
The fee can be found at:
What is the fee for receiving a transfer in PrivatBank?
What channels can be used to send and receive express money transfers?
In PrivatBank you can send / receive express money transfers through the following sales channels:
What information should a client provide in order to send a transfer?
Does PrivatBank work with INTELEXPRESS?
Can I send a transfer within Ukraine (in foreign currency)?
To send money transfers within the country you can use PrivatMoney and Western Union systems and you can transfer money only in UAH.
You can make a currency transfer by using SWIFT payment to your/your family member's account.
How can I receive a transfer in foreign currency?
If the transfer amount does not exceed UAH 150,000 (equivalent) per day: you can receive it to your card or in cash at the cash desk (if the required amount is available at the cash desk at the time of receipt of the transfer).
If the amount exceeds UAH 150,000 (equivalent), you can receive it to your card (in the currency of the transfer), with no restrictions on cash withdrawal from the card.
Is it possible to send/receive urgent funds transfer in foreign currency to the card in UAH?
Is it possible to receive a transfer in cash?
What are the express money transfers?
What are the limitations for residents when sending and receiving express money transfers within Ukraine?
Residents can send / receive transfers both in cash and with the opening of a card / account:
You can receive transfers in cash without any daily limitations.
Express money transfers within Ukraine are not made in foreign currency.
In what cases can a resident transfer an amount of more than UAH 150,000 to individuals?
Can non-residents send and receive money transfers?
What are the limitations for non-residents on pay-outs of express money transfers?
Within Ukraine:
A non-resident cannot receive a transfer within Ukraine in national currency to a card/account.
A pay-out is made only in cash at the bank branch.
Express money transfers within Ukraine are not made in foreign currency.
From abroad:
There are no limits on pay-out:
Transfers in foreign currency can be received in cash (the amount equivalent to UAH 150,000 inclusive) or to a card (the amount exceeding equivalent to UAH 150,000).
What channels can be used to return the transfer?
How do I return a transfer by myself?
To do this, you need to log in Privat24 "All services" - Transfers - New transfer archive, - to choose a transfer system, the type of a transaction - sending, select the required transfer from the list of transfers, click on the "return the transfer" button.
Will the fee be returned when the transfer is returned?
If you return the transfer on the day of its sending, the amount of the transfer and the fee will be returned.
If you return the transfer on the following days, the amount of the transfer will be returned, the fee will be returned only if it is returned by the transfer system
The transfer amount will be returned only to a card in the currency of the transfer;
The fee amount will be returned only to a card in UAH.
How long does it take to receive money when I return the transfer?
The funds will be returned to a sender's card instantly.
Exception: Western Union - the period of return is from 3 to 7 banking days.
What channels can be used to edit the transfer?
How can I edit the transfer by myself?